AI Products

AI Platform

Applied AI products that ship — grounded, governed and enterprise-ready.

From an enterprise LLM platform to domain copilots for healthcare and clinical research, Capacia's AI products combine retrieval-grounded generation, human-in-the-loop review and full auditability — so regulated enterprises can adopt AI with confidence.

SOC 2 Ready GDPR HIPAA ISO 27001 aligned EU AI Act aware

Enterprise AI Assistant

A secure, org-wide assistant grounded in your knowledge.

Permission-aware retrieval across SharePoint, Drive, Confluence and databases
Cited answers with source preview and freshness indicators
Model routing across OpenAI, Azure OpenAI and open-weight models

Healthcare AI

Clinical documentation, coding and triage intelligence.

Ambient visit documentation with structured note generation
ICD-10 / CPT coding suggestions with evidence highlighting
Prior authorization and appeal letter drafting

Clinical AI

AI for clinical research — from protocol to submission.

Protocol and SAP document parsing into structured specifications
AI-generated SAS / R programs with confidence lanes
MedDRA / WHODrug autocoding suggestions

Document Intelligence

Turn unstructured documents into structured, actionable data.

Layout-aware extraction from PDF, DOCX, TIFF and scans
Pre-built models: invoices, contracts, lab reports, CRFs
Custom extraction schemas defined in plain language

OCR Engine

High-accuracy OCR tuned for enterprise and medical documents.

Printed, handwritten and mixed-content recognition
Medical and pharma vocabulary boosting
Searchable PDF/A output with positional data

LLM Platform

Build, evaluate and operate LLM applications in one place.

Unified gateway across commercial and open-weight models
Versioned prompts with A/B testing and rollback
Managed RAG: chunking, embeddings, hybrid search, reranking

Knowledge Search

Semantic search across everything your organization knows.

Hybrid BM25 + vector retrieval with cross-encoder reranking
Natural-language answers with inline citations
40+ connectors with incremental, permission-aware syncing

AI Automation

Autonomous document and data workflows with human checkpoints.

Visual automation builder with AI, logic and integration steps
Human-approval checkpoints with SLA tracking
Exception queues with one-click retraining feedback

Capacia Copilot

In-app copilots for every Capacia product — and yours.

Context injection from the active screen and user role
Natural-language querying over application data
Action execution with preview-and-confirm safety

Enterprise Chatbots

Customer and employee chat that actually resolves issues.

Grounded answers from your help center and policies
Ticket creation, status lookup and account actions
Seamless human handoff with conversation context

Workflow AI

Intelligent routing, prioritization and decisioning inside your processes.

AI classification and routing of cases, tickets and documents
Risk- and urgency-based queue prioritization
Next-best-action recommendations with explanations

How it works

From adoption to advantage in five steps

1

Connect

Securely index documents, databases and SaaS systems with permission-aware connectors.

2

Ground

Retrieval-augmented generation over your own knowledge — every answer cited to source.

3

Govern

Prompt policies, PII redaction, model routing and complete interaction audit logs.

4

Embed

Copilots, chatbots and automations embedded into the tools your teams already use.

5

Improve

Feedback loops, evaluation suites and confidence learning raise quality over time.

Built for

Healthcare Life Sciences Finance Insurance Government Manufacturing

See the AI Platform live

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